Quality Inn & Suites - Bedford

Location, was good & breakfast was okay!

Had to call front desk to find out how the shower worked!

Very friendly staff. Room was clean and the coffee was great!

The only good thing about this hotel was a comfortable bed.

The staff was horrible. I booked a room on this website and it wasn't even the same room. Then after I paid in cash at checkout they charged me the full amount (with an upgrade) TWICE on my card. When I asked about it the manager said they didn't charge me. I had to call Chase and dispute the paymentS!

The breakfast buffet had a g very nice variety. The lady that worked in the buffet was excellent.

leaving.

Tv reception is terrible, was the same way a yr ago. the double beds are more like singles. pillows are to small. breakfast is served to early and ends to early.

The staff was attentive and welcoming. The breakfast room was well-cared for and the staff there was attentive. The outside of the building was attractive except for the entrance which was ridiculous.

The door to the room was flimsy and hard to lock. You could see daylight around the frame. The door to the ground-floor outdoor area was almost impossible to lock and had been broken into previously. It was totally insecure. The bathroom floor was dirty, unmopped and gritty. The coffee pot had coffee in it from some previous guest and smelled musty. The sink was gritty with some kind of dirt. There were numerous dirty spots and splotches on the carpet in the room and through the hotel. The place needs a thorough renovation and perhaps a new owner or manager.

The shower was nice a little hard to figure out.

The fact that there was a sign on the bed stating an abundance of fluffy pillows however there were four half size pillows not even regular size pillows on a king size bed. The room was not very clean.

Staff was friendly, price was good, continental breakfast and beds were nice

Dirty pool, leaky roof in 3rd floor hallway dripping into a large trashcan in the middle of the floor, funky smell in the third floor, plumbing did not work well, room smelled musty

This motel/hotel was very clean and very reasonable with regard to cost. We chose this place over Holiday Inn Express based on the reviews. This place is not modern but the room was updated and nice. Everything was clean.

There wasn't anything that we didn't like.

Staff were nice

Room smelled of smoke Beds were too hard Bathtub and shower in need of repair Poor water pressure in the shower TV was staticky The elevator didn't work and we had to pull all of our luggage up 2 flights of stairs.